The Future of Business Transformation: AI-Driven Customization
This is the first in a series exploring how the world of business is changing, particularly how running a business is undergoing transformational shifts. In this opening part, I aim to set the stage for what’s to come, sharing insights and lessons learned along the way.
The Change
In the future, businesses will harness the power of AI to create customized platforms tailored to their unique needs, moving beyond conventional off-the-shelf products like Xero, payroll systems, CRMs, or booking platforms. These traditional tools have standardized business operations, but AI-driven systems will start from templates and evolve to meet specific requirements—whether through prompts or continuous learning as the business operates. This adaptability will offer companies a competitive edge by designing solutions that directly address their unique needs.
This shift represents a move away from traditional software acquisition toward AI-generated platforms, where interfaces are automatically built and optimized based on business processes and user interactions. Beyond just creating platforms, these AI systems will also generate smart contracts or smart nodes using Distributed Ledger Technology (DLT), facilitating transparent value transfers. This will enable all parties, from customers to partners, to trust and verify every transaction within the value chain and have this movement fully automated.
Core Innovation
The key innovation lies in the integration of programmable money and blockchain technology, which will serve as the foundation for these AI-generated platforms. These technologies not only ensure security and efficiency in transactions but also automate compliance and build trust through transparent, smart actions. Distributed Ledgers and programmable money will showcase their full potential, enabling businesses to integrate financial processes seamlessly into their AI systems. The result will be transparent, secure, and automated value transfers, whether in the form of payments, data exchanges, or services. This will allow businesses to scale quickly while maintaining flexibility in a dynamic marketplace, fostering stronger partnerships through the trust established by transparent data and expanding the jobs of different professions.
The Impact
Some may view this as disruptive to many supporting industries, but I see it as another step in evolution—just as the personal computer and spreadsheets once revolutionized businesses, leading to today’s sophisticated data analysis tools that automate mundane tasks and created a whole new range of jobs and professional activities.
The true impact of this transformation will be in the management of fraud and deceptive activities. With all parties having access to the same real-time data, transparency will be the norm. This will not only improve trust but also help reallocate resources to where they are best utilized, reducing costs associated with fraud management boosting overall business efficiency and changing the regulation models to automatically managed.
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